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Client Testimonials
Millennium Biltmore Hotel|Client Testimonials
Testimonials
" I just wanted to send a quick note before we head back to NYC. Thank you so much
for EVERYTHING over the last week and before. You are amazing, and we felt very
supported. And your staff - from Rodrigo, Antonio, Frank and all the banquet guys and their
dedication to helping me find all of our boxes and making hundreds of room setup changes, to Kevin
and all of the Swank guys and their patience and fast response to requests, to Laura at the
concierge desk and all of the fantastic front desk people - and a bunch of people whose names I
never learned but who were sooo helpful to us - your staff made our event run smoothly. I
heard so many fantastic comments about the venue and about how smoothly everything went - and
that's in large part because you all made that possible."
"...thanks to [Gino], Steve and the rest of the Millennium Biltmore staff for making the CSHA
Convention, held March 23-27, truly a spectacular event. Everyone was very accommodating and
willing participants in making the convention a success. Although I do not know exactly what
the figures were, I believe that, including our 1- and 2-day registrants, we had more than 2000
people in attendance. I have received so many praises regarding the delicious food (and
presentation of the food), the overall outstanding hospitality/service, and certainly the beauty
and historical perspective of the facility. Your entire team was so professional and
dedicated to providing our attendees to the CSHA convention and our staff with first-class
service. So, again my deepest and most sincere regards."
"
I love walking into the Biltmore - the decor is stunning and the history is fascinating.
Definitely makes an event much more memorable when it's held in one of the many ornate
ballrooms!"
"
Kudos to the staff at the Millenium Biltmore in LA! My client had a 4 day convention at this
location and told me they were all treated like royalty; no opportunity to impress was overlooked.
Welcome letters to all staff and VIP gifts for the President and planner in the room, with little
niceties in their rooms each day! All meeting supplies were delivered in a timely fashion to the
many specified locations; meals were great, AV (through the hotel) flawless, service above and
beyond - I have a very happy client who is looking at possibly re-booking based on the outstanding
staff efforts. The Biltmore's Director of Sales picked up for the sales manager we lost shortly
after the contract was signed and didn't miss a beat. The Manager in conference services went above
and beyond and truly was available to the client for what seemed like 24/7 service - KUDOS to her.
Last, but far from least, reservations was perfect. This was extremely important to the client as
there had been numerous problems with this area during their previous conference - no problems at
this venue. Highly recommend this venue for those looking to book in LA - they also said it was a
beautiful property."
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